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kolmavirexo

Privacy Policy

We believe transparency builds trust. This policy explains how kolmavirexo protects and manages your personal information when you use our budget risk management services.

Last Updated: March 15, 2025 | Effective Date: March 15, 2025

Who We Are

kolmavirexo operates from 49 Daley Rd, Acton ACT 2601, Australia, providing budget risk management education and consultation services. We're bound by Australian Privacy Principles under the Privacy Act 1988, which means your personal information receives strong legal protection.

When we say "personal information," we mean data that identifies you or could reasonably identify you. This includes obvious things like your name and email, but also less obvious data like your IP address or learning preferences within our platform.

Information We Collect

We collect information in three main ways, and we're upfront about each:

1
Information You Give Us Directly
When you contact us, sign up for our learning program, or request consultation services, you provide details like name, email, phone number, business information, and specific budget management challenges you're facing.
2
Technical Information We Automatically Collect
Our website collects standard technical data: IP address, browser type, device information, pages visited, time spent on our site, and referring websites. This helps us understand how people use our services.
3
Communication Records
We keep records of our conversations with you — emails, phone calls, consultation notes — so we can provide consistent, personalized service and follow up appropriately on your specific needs.

How We Use Your Information

Every piece of information we collect serves a specific purpose related to helping you with budget risk management:

  • Service Delivery: We use your contact information and business details to provide consultation, send course materials, and customize our advice to your situation.
  • Communication: We'll email you about program updates, answer your questions, and send relevant budget management insights that match your interests.
  • Platform Improvement: Technical data helps us fix bugs, improve our website's performance, and understand which content resonates most with our audience.
  • Legal Compliance: Sometimes we need to retain information to comply with Australian tax laws, business regulations, or other legal requirements.

We don't use your information for anything unrelated to these core purposes. No random marketing, no data selling, no unrelated business ventures.

Information Sharing and Disclosure

We don't sell your personal information. Period. But there are specific situations where we might share it:

  • Service Providers: We work with email service providers, web hosting companies, and payment processors who help us deliver our services. These partners only access what they need and are contractually bound to protect your data.
  • Legal Requirements: If Australian law enforcement or regulatory bodies make a valid legal request for information, we'll comply as required. We'd notify you unless legally prohibited from doing so.
  • Business Transfers: If kolmavirexo were sold or merged with another company, your information would transfer as part of that process, but it would remain subject to this privacy policy.
  • Your Consent: If you explicitly ask us to share your information with a third party — perhaps a recommended financial advisor — we'll do so with your clear permission.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information:

Access Your Information
Request a copy of all personal information we hold about you. We'll provide this within 30 days, usually much sooner.
Correct Your Information
If any details we have are wrong or outdated, ask us to fix them. We want our records to be accurate.
Delete Your Information
Request deletion of your personal information, subject to any legal requirements for us to retain certain records.
Restrict Processing
Ask us to limit how we use your information while we resolve any concerns you might have about our data practices.
Data Portability
Request your information in a common electronic format if you want to transfer it to another service provider.
Withdraw Consent
If you've agreed to specific data processing, you can change your mind and withdraw that consent at any time.

To exercise any of these rights, email us at info@kolmavirexo.com or call +61262821291. We'll verify your identity and respond promptly.

Data Security Measures

Protecting your information isn't just a legal requirement — it's fundamental to our business. We've implemented multiple layers of security:

Encryption
All data transmission uses SSL/TLS encryption
Access Controls
Limited staff access on need-to-know basis
Secure Storage
Protected servers with regular backups
Regular Updates
Continuous security monitoring and patches

We regularly review our security practices and update them as technology evolves. While no system is completely immune to all risks, we take every reasonable precaution to protect your information.

Data Retention

We keep your information only as long as necessary for legitimate business purposes or legal requirements:

  • Active Customer Records: Maintained while you're using our services and for two years after your last interaction with us.
  • Financial Records: Kept for seven years to comply with Australian tax law requirements.
  • Communication Records: Retained for three years to provide consistent service and resolve any potential disputes.
  • Technical Logs: Automatically deleted after 12 months unless needed for security investigations.

When retention periods expire, we securely delete your information using industry-standard data destruction methods.

International Data Transfers

Your personal information is primarily stored and processed within Australia. However, some of our service providers operate internationally:

  • Email services may route through servers in the United States or Europe
  • Web hosting infrastructure includes backup facilities in multiple countries
  • Payment processing may involve international financial networks

When data goes overseas, we ensure these transfers comply with Australian privacy law. Our service providers must provide adequate protection for your information and comply with strict contractual requirements.

Cookies and Website Analytics

Our website uses cookies — small text files that help us understand how visitors use our site. We use:

  • Essential Cookies: Required for basic website functionality, like remembering your preferences during your visit.
  • Analytics Cookies: Help us understand which pages are most useful and where visitors encounter problems.
  • Marketing Cookies: Allow us to show relevant content based on pages you've viewed on our site.

You can control cookies through your browser settings. Disabling cookies may affect how our website functions, but you'll still be able to access most content.

Changes to This Privacy Policy

We review this policy annually and update it when our practices change or new laws take effect. When we make significant changes, we'll notify you by email and prominently display the updated policy on our website.

Minor updates — like contact information changes or clarifications — don't require individual notification, but we'll always update the "Last Updated" date at the top of this policy.

Your continued use of our services after policy changes means you accept the updated terms.

Questions About Your Privacy?

Email: info@kolmavirexo.com

Phone: +61 2 6282 1291

Address: 49 Daley Rd, Acton ACT 2601, Australia

We respond to privacy inquiries within 48 hours. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner.